Facts, Figures and Tip from Dealers on Catching Customers at the Starting Line

September 2003 Effective Online Automotive Sales   VOLUME 2 ISSUE 9  
INSIDE
Establishing Maximum Rapport with Your Internet Prospects
The Right Internet Lead Mix
The Top Dealers of 2Q 2003
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Effective Online Automotive Sales
August 2003
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NEWS
Establishing Maximum Rapport with Your Internet Prospects
Knowing Your Customers’ Learning Style
by Eddie Coleman

Automotive Internet customers must continually digest the mounds of information they get online. Knowing how each prospect best processes new information can give you, the Internet sales person, an overwhelming advantage over your competition. 

In doing some prep work on how your prospect receives information, you will be far more likely than your competitors to establish rapport with your Internet customers.  Once that happens, you’re on your way to a car deal.
 

 


[FULL STORY]
 
The Right Internet Lead Mix
OEM.com, DealersOwn.com and Third Party Providers
by Dean Evans & Kristen Stanton

For top performing dealerships, the question is no longer whether or not Internet-generated sales leads are an imperative. Now, dealers are asking: what’s the right marketing mix for Internet leads from OEM websites, dealers’ own sites, and third party lead providers? Are the leads the same or do they differ?


[FULL STORY]
 
The Top Dealers of 2Q 2003
Highest Close Rates by Region
by Kristen Stanton

This month in the Dealix Dealer Newsletter, we’re introducing a new top ten list: The Top 10 Dealers by Close Rate in the Eastern, Middle, and Western US. These dealers are doing a phenomenal job closing their Internet sales leads, so we thought you’d be interested in learning more about who they are. Look for more top ten lists like this in upcoming issues of the Dealix Dealer Newsletter.


[FULL STORY]
 
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